Reclaimed Timber Rustic Accent Mirror
This rustic accent mirror is uniquely hand crafted from our reclaimed rustic timber and adds a uniqure style for your entryway, living room, or bedroom with its gorgeous natural features and rustic marks within the chunky 10cm frame.
Every mirror will be unique due to the natural features of the reclaimed rustic wood.
This mirror can come in any of our finishes and can be custom built to size to suit your needs.
We list a few standard size options, however if you are wanting to adjust the size or thickness of the frame, just get in touch and we can do a personalised quote for you.
PRODUCT INFO
This mirror is hand made to order from reclaimed rustic timber. Each mirror will vary in characteristics and marks due to the nature of the reclaimed timber.
RETURN & REFUND POLICY
Standard items - For standard purchased items, you may request to return the item(s) within 14 days after receiving them. This includes whether the item is as described or different to what you purchase. If the item is packaged, the packaging must be unopened and the item(s) undamaged. Where packaging is not present, the item must not be damaged nor be used. i.e. Assembling items such as bed frames. This is stated in the Consumer Contracts Regulations 2014.
If items are to be returned, you must use a courier of our choice to avoid unnecessary damage and the cost will be covered by yourself and paid directly to the courier on arrival. The item must be returned within 14 days from the request to return. Once we receive the item(s) and checked for damage or assembly, we will refund the full amount paid within 14 days of receipt. If you pay for a fast turn around which we may charge to get the item to you sooner, this will not be refunded. We will only refund the basic charge if any charge was paid. This is stated in the Consumer Contracts Regulations 2014.
If the item you wish to return was purchased along side other items and there was discount applied, the discount will be deducted from the refund amount unless the discount applies to individual items.
Customized items - For customized items, the Consumer Contracts Regulations 2014 does not apply. We cannot accept a return or refund even if the item(s) is unopened/undamaged/not assembled. In the event that the item(s) are different to what it states on the invoice, we will replace the item as soon as possible. We will replace within 21 days. During this time we may offer you to use the item until the new one arrives.
If you collect the item, or arrange your own courier, once the item is collected, we cannot accept a return if you change your mind. This is because you, or someone on your behalf, have seen the item and accepted it to be correct.
If you come to view our show bed or other items, the same applies as you have seen an example of what you will receive.
Faulty:
Faults - If you decide to return faulty items within 14 days we will cover the cost of, and arrange the return if you had the item delivered or arranged to be delivered by ourselves.
If it is a standard item, with no customization, we may offer an exchange. In this case, the courier will collect and deliver the faulty parts at the same time. This would be our decision, based on your location, and the severity of the issue.
If we choose to repair the item, it will be returned within 14 days from collection.
For customized items, we do not offer exchanges.
In the event of a fault with an item after 14 days but within 6 months from receiving them, we will decide whether a repair or return would be the best course. Time frame would depend on what the fault is however we will look to have the item repaired or replaced within 21 days.
If you collect or have a courier collect on your behalf, it is your responsibility to check the item over before leaving our premises. If there is a fault, it is your responsibility to arrange to have the item returned within 14 days of collection. From there, we will repair the item within 14 days and then you are to arrange collection from us. For collections we do not offer an exchange.
Should we receive an item that is not manufacture damage or faulty (Damage caused by yourselves), we will request you to pay for the return in the same state it arrived in or arrange collection.
SHIPPING INFO
Delivery is estimated as standard in the 5th to the 7th week from order. For instance if you order between Monday 1st January at 00.00 to Sunday 7th at 23:59, the estimated delivery would be from Monday 5th February to Sunday 23rd February.This is an estimate unless told otherwise (i.e fast turn around). In the event of delays, please contact us to find out how soon we can get the item(s) to you.The majority of our items are sent via a private courier or delivered ourselves. We will contact you prior to making the final booking to make sure someone is around to accept the delivery. We will also request a phone number and make sure that the postcode is correct. If you are unavailable, we will rearrange delivery, however please understand that we cannot guarantee a certain date as the delivery would be when the courier is in your area or can arrange a route to you.Should we not be able to contact you, we will leave the order dormant. In this case, the product maybe used for other orders at the time, therefore if after 7 days or trying to contact you, we will deliver within 14 days from your contact.Deliveries that are arranged are ground floor only unless otherwise agreed. When delivering ourselves, we may offer to assemble your product. This comes at a cost which will be made clear when the service is offered to you. We reserve the right to refuse to assemble items once we arrive. These circumstances can include, access not possible, previous furniture not disassembled before our arrival, etc.Delivery dates are generally given a week in advance. However we will always be able to give at least 24 hours notice..